Frequently Asked Questions

How do you ship equipment?
Answer:

All machines are shipped via common carrier by fully licensed and insured trucking companies.

What are your payment terms for equipment?
Answer:

All equipment must be fully paid prior to leaving our dock. We offer competitive financing and accept American Express, Visa, Master Card and Discover. See our Financing page for more info.

What if I get the machine and don't like it?
Answer:

We offer a 3-day satisfaction guarantee on all used equipment sales. If you purchase a machine from us and decide it isn’t what you expected when it arrives, you can return it for a full refund less the cost to repair any damage or wear. Your risk is the freight to you and ours is the freight back.

When you say your used equipment is fully serviced, what does that mean exactly?
Answer:

We conduct a complete inspection of every used machine. All bearings, belts, clutches or other parts that are more than 50% worn are replaced. We also replace all worn chipper knives or stump grinder teeth and change the fluids and filters. All hydraulic pressures are reset to factory specifications and we inspect and repair all safety components such as feed control bars & linkages to assure your machine is in safe and ready to work condition.

We do occasionally sell machines on an as-is basis. In these instances, we’ll provide a complete report of recommended repairs and provide estimates so you have a fair idea of what you’re getting yourself into if you purchase the machine as-is.

Where can you ship to?
Answer:

We can arrange shipping anywhere in the United States. Shipments outside the U.S. are the responsibility of the purchaser.

Where does your used equipment come from?
Answer:

The vast majority of our used machines are trade-ins from customers who have purchased a new piece of equipment from us. In many cases, we are familiar with the service histories of these machines and will gladly provide whatever information we may have.


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